Return & Refund Policy

Last Updated: 30-05-2026

At DailyFindMart, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help with a simple and transparent return process.

Return Eligibility

To be eligible for a return, the item must:

• Be returned within 7 days of delivery.

• Be unused, unworn, and in its original condition.

• Be returned in the original packaging with all tags, accessories, manuals, and included items.

• Not be damaged due to misuse, improper handling, or normal wear and tear.

We reserve the right to refuse returns that do not meet these conditions.

Return Timeframe

Customers may request a return within 7 days of receiving their order.

To initiate a return, please contact us at [EMAIL ADDRESS] with:

• Your order number

• Reason for the return

• Photos or videos (if applicable)

Return Shipping Charges

A return shipping and handling fee of ₹149 will be deducted from the refund amount for eligible returns.

This fee helps cover return logistics and processing costs.

If the item received is damaged, defective, or incorrect, no return fee will be charged.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, the refund will be issued to your original payment method within 7 days.

Please note that banks and payment providers may require additional time to process and reflect the refund in your account.

Exchanges

We offer exchanges for:

• Damaged products

• Defective products

• Incorrect items received

Exchange requests must be submitted within 7 days of delivery.

Exchanges are subject to product availability.

To request an exchange, contact us at [EMAIL ADDRESS].

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

Upon verification, we may offer:

• A replacement product

• An exchange

• A full refund

No return shipping charges will apply in these cases.

Non-Returnable Items

The following items are not eligible for return or refund:

• Personalized or custom-made products

• Gift cards

• Digital products or downloadable content

• Products marked as non-returnable or final sale

• Items returned in used, damaged, or altered condition

• Hygiene-sensitive items once opened or used

Order Cancellations

Orders may be canceled before they are processed for shipment.

Once an order has been shipped, it can no longer be canceled and must follow the standard return process.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: DailyFindMart

Email: [EMAIL ADDRESS]

We are committed to providing a fair, transparent, and customer-friendly shopping experience.